Trade upgraded 7/10/2019. All known
problems fixed.
The
Family Tree does not respond to clicks or fails with an error message
now FIXED as of
July 2017
Add issues to the database or data problems.
Answer:
Send email
to data@fasttrack.net
Provide the ticker and the issue name.
FT4Web screen locks up on startup.
Right-click the Windows desktop. Select display settings. Select Advanced display scaling. HEED any warnings to NOT set a custom display scale.
For support: Call 866-295-0166 x 2.
If we don't answer live, then
(1)
Say your name, then
immediately give your phone number S-L-O-W-L-Y
(2) Describe the problem, including the
name of the program that is failing
and exact words in the error message that you
may be
seeing. This info will help us route your call to the correct support level
for faster response.